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[ELECTRONIC MUSIC]

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Welcome to this videolecture
of Live Text Access:

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Training for real-time
intralingual subtitlers.

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My name is Julia Borchert.

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This is Unit 4 - Entrepreneurship
and service competence.

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Element 1:
Management and interpersonal skills.

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This lecture is about
basics of task planing.

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The materials are created by
SUBTI-Access and ZDF Digital.

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This is the learning outcome:

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Plan job-related tasks by considering
other dependencies such as schedule,

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costs, human and physical resources
and related risks.

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First of all a short summary
of project managemant in general.

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This pyramid shows what
project management has to consider.

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The scope at the top of the pyramid
means the extent of a work.

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Features and functionalities
relate to the goal of a project.

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Whereby the goal plays here
a subordinate role.

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The scope is more important.

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Then we have the factor time

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which includes schedule
and deadlines of a project.

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And of course the costs
with resources and budget.

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All components have an equal
influence on the quality of a project

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and they all need to be considered.

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These are the key elements
of a project:

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It's limited by budget,
schedule and resources.

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The project needs to be developed
to resolve a clear goal,

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a milestone or a set of milestones.

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Usually the whole project
is customer focused.

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Internal projects view
internal players as target audience.

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A project is the opposite
of a process.

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It is unique and goes
beyond day-to-day operations

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to focus on a new task or objective.

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That means a project needs
to work towards something

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and a process
has no clearly defined goal.

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Now I go a little more into detail.

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These are the different stages
of a project and its management.

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The first stage is the initiation.

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Here the project's objective or goal
needs to be identified.

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What is to be achieved,
is the question?

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You have to get the approval
of the customer

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for the presented deliverables
and the strategy.

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Then the question
of the feasibility needs to be asked.

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Is this project actionable?

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Does it make sense
and is it worth it?

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The goal should match
with the respective company target.

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And finally a team with the necessary
skills needs to be selected.

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The next stage is the planning.

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You have to identify
possible job related risks,

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estimate costs
and create a project budget.

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The project scope must be determined
with tasks and requirements.

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Also the elaboration of a schedule
is important.

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To create a communication plan
for the team

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and the customer
is also very helpful.

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For example with planning meetings
and feedback talks with the client.

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The third stage is the execution.

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The status of the project
must be controlled.

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Deadlines and milestones keep
the team and the objective on track.

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Sometimes small milestones
are better to control.

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Check the performance.

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Have the milestones been reached?

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Identify roadblocks as well
as the efficiency of processes.

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Then the closing stage follows.

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Make sure the quality standard
meets the requirements.

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Present the deliverables
to the client.

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Hand over and assure the results.

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The project is formally completed.

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The last stage of project management
is the evaluation.

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Here you have to take a
look at the lessons learned.

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What went well
and what needs to be improved?

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Get feedback from your team
and your client.

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Use the feedback and lessons learned
for future projects.

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Finally a few words about the costs.

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What kind of costs
do you need to consider?

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First of all of course the personnel
costs need to be included.

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Important here is:

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What kind of personnel with
what kind of skill set is needed?

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Then we have the material costs and
costs for needed hard- or software.

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External costs may also arise.

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For example when third-party
services are needed for the project.

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And the extra costs for travelling,
approach and accomodation,

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furthermore costs for marketing,
materials, rent and so on.

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It's always important
to have all these costs in mind.

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Only this way it's possible
in a project to calculate right

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and to make profit.

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Enough about the genereal theory.

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Let's have a look
at the specific job-related factors

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of project management.

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There is a difference to be made
between remote jobs in an office

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or remotely at home and jobs
which are tied to one location.

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For example at conferences
or at the parliament.

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Let's have a look
at the different jobs.

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Speech to text on location,

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for example for deaf
or Hard of Hearing users,

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where you work with the audience
or service user right next to you.

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This can be in many settings
like at a conference,

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at the doctor's,
in school, at work, and so on.

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It's also possible to make speech to
text for these situations remotely.

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Especially in this Covid time
is it necessary.

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Then you only get the video
and audio,

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or sometimes only the audio.

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And the text is sent through internet
on a mobile devise of the user.

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TV subtitling.

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This is also possible
through both ways.

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TV subtitling at the TV station

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is in the most countries
the more common way.

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There you have the resources
quite closely available

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and you are connected directly with
the transmission line of the channel.

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But it's also possible to make
TV subtitling live remotely from home

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or another office.

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Of course a good internet connection
is needed.

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Now we will have a look

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at how to plan all these different
kinds of speech to text jobs.

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Thus how to apply Project management
in practice.

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First of all:
How to plan the schedule:

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You need to know the exact date
and time of a show or an event

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and need to make sure that there
is no collision with other jobs.

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The preparation time also needs
to be part of the schedule.

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For example the time needed
to get familiar with the content

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and to build up
technical requirements.

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Approach and building up
the technique must also be included.

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It's very helpful to know about
the characteristics of the location.

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Where exactly in the room
is the working space

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and what about the surrounding?

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When it's not possible
to get this information beforehand

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you need to plan
extra time for visiting.

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By including time to the schedule
for checking technique

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the following must be observed.

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On a job tied to one location
you have to check beforehand

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which technique
already exists at location

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and what is necessary
to bring with you.

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Plan time to set up
and install your technique.

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For the work at a TV-station

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here you need to focus especially
on the transmission lines.

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Check accurate if everything
is working beforhand.

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Going further, the duration
of the show or the event

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must be planned and also
a possible unscheduled extension.

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When eleborating the schedule

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have in mind if it's a single order
or a reccuring order.

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For follow-up orders
the schedule could probably change.

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What kind of costs
do you need to consider?

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Of course personnel costs.

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So the hourly rate of the subtitler
or the subtitlers,

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when working with a team.

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Costs for technique, hard-
and software, rent, marketing,

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materials, and so on.

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The revenue or payment of the job

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must be included
in the calculation for sure.

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Here it's important if it's agreed
to get an all-inclusive price

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or maybe a price per minute.

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For the work at television for
example a price per minute is common.

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Now more about the human and physical
resources which are very important

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for the duty scheduling.

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You need to consider how many speech
to text interpreters

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are necessary for a job
and how long the shift will be.

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Maximum working hours,
decreasing concentration

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and big breaks must be scheduled.

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When you need more people

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the availability of the staff
must be checked beforehand.

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Also the needed knowledge
of the staff.

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For example when the job
is at a physician's conference

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it's good to have people
with medicine knowledge.

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And also very important
for the planning

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is the time and intensity
of the necessary preparation.

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The risks.
Which risks need to be considered?

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First of all the technical problems.

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Especially at remote jobs
problems with the transmission line,

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the software or a loss of connection
can appear.

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When a topic is very specific
and complicated

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content issues
can cause difficulties.

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Also when a speaker
is talking very fast, cryptic,

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indistinct, has got a strong accent

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or is not able
to speak the language well.

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Like in every other job
staff may fail,

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for example due to illness
and you don't have a replacement.

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Another risk is that in the
end the quality is not sufficient

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and therefore
the client is not happy.

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That could mean that there won't
be a follow-up order

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or even disputes
regarding the payment.

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And of course the cost-benefit
calculation can be incorrect

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and does not add up in the end.

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Now all important points
in a short summary.

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Scope, costs and time have an equal
influence on the quality of a project

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and all elements need to be
considered in project management.

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A project is always limited
by budget, schedule & resources.

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The project needs to be developed
to resolve a clear goal,

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a milestone or a set of milestones.

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Schedule, costs,
human and physical resources

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differ in each project
and project management for every job.

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The offer needs to be adapted to the
specific properties and requirements.

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Exercises.

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The exercises for this video lecture
are in the trainer's guide

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and at the PowerPoint file.

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[ELECTRONIC MUSIC]

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LTA - LiveTextAccess.

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Universitat Autònoma de Barcelona.

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SDI - Internationale Hochschule.

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Scuola Superiore
per Mediatori Linguistici.

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ZDF Digital.

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The European Federation of Hard
of Hearing People - EFHOH.

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VELOTYPE. SUB-TI ACCESS.

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European Certification and
Qualification Association - ECQA.

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Co-funded by the Erasmus+ Programme
of the European Union.

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Erasmus+ Project:
2018-1-DE01-KA203-004218.

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The information and views set
on this presentation

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are those of the authors

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and do not necessarily
reflect the official opinion

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of the European Union.

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Neither the European Union
institutions and bodies

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nor any person acting on their behalf
may be held responsible

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for the use which may be made
of the information contained here.